Cancellation Policy

Updated: August 11, 2025

• 24-Hour Notice Required: You may cancel or reschedule an appointment anytime with at least 24 hours’ notice.

  • Example: For a 3:00 PM Tuesday appointment, cancel by 3:00 PM Monday.

• Monday appointments must be canceled by the prior Friday.

How to Cancel:

Send a text to the practice number: 918-991-5538

Late Cancellations & No-Shows:

• Less than 24 hours’ notice or failure to attend = $100 fee.

• Arriving 10+ minutes late = missed appointment = $100 fee.

Why This Policy Exists:

Without a cancellation fee policy, your therapist loses income or the opportunity to schedule another client. Your session time is reserved exclusively for you and cannot be easily filled at the last minute.

• Insurance does NOT cover missed sessions. You are responsible for the full $100.

Exceptions (fee may be waived):

• Serious or contagious illness

• Extreme weather

• Unavoidable emergencies

(Contact us if unsure.)

Additional Waiver Conditions:

• If your therapist has availability to reschedule you within one week of the cancelled appointment, the $100 late cancel fee will be waived.

• We offer a once-a-year “freebie” and will waive the fee one time per calendar year as a courtesy.

Frequent Missed Appointments = Discharge

• Weekly clients: 3 missed appointments in 3 months

• Bi-weekly clients: 2 missed appointments in 2 months If this occurs, your therapist may end services and provide referrals to other providers.

Therapy is a Commitment:

We reserve a full hour for your session and clinical notes. Please treat therapy like any other necessary medical appointment.